November 19, 2024

Setting up Microsoft 365 takes ten minutes. Managing it well is the part that actually matters, and it is where most small businesses either overpay or leave gaps. Here is what real Microsoft 365 management covers.
Creating, changing, and removing user accounts as people join and leave, and making sure each person has the access they need and nothing more. The "and nothing more" part is what keeps one compromised login from turning into a real problem.
Turning on the protections Microsoft 365 already includes but rarely has on by default: multi-factor authentication, safe attachments, data retention. If you are in healthcare or finance, this is also where your compliance requirements live.
This is the one that pays for itself. Most businesses run a mix of licenses they do not need or are paying for twice. Matching licenses to what people actually use usually trims the bill.
Moving email and files into Microsoft 365 from an old system, or between tenants, without losing data or a day of work. It is routine when planned and painful when not.
If your Microsoft 365 is just running on autopilot, there is probably money and risk hiding in it. That is the kind of cleanup I do.